If you ever are in need of support while you are playing, you can always contact the casino customer service department, which are able to assist you regarding any matters that you may have. Most of the online casinos offer are 24/7/365 support, which means that you can contact them at all times of the day, every day, all year.
How to contact casino customer service
The most frequent ways to contact the casino customer service departments are:
By Email | Via Live Chat |
By Telephone | By Fax |
Via Regular Mail | Via “Call me now” |
You, the casinos customer, are their highest asset, and they there does everything they can in order to help you out regardless if you have questions to a game, problems signing in, payment issues or just have a quick question on how to download the casino software.
Depending on which casino you are playing at, you will find a “Contact us”, “Support”, ore “Help” button within the casino lobby, and sometimes also even within the games. In addition all casinos also have their contact information directly on their website.
Most support are made in English language, but some casinos does also offer support in other different languages such as Spanish, German, Russian etc. Check out the details at the specific casinos website/help page in order to find out which language you can use when contacting the support department.
The best way to contact casino customer service
The best way to contact a casino in our opinion is to use the “Live Chat” – By using this, you will be chatting directly with a customer service representative, who can instantly answer your questions. The benefit of using this method of communication is that its fast, you get everything i writing (some casinos offer to send you a transcript of the chat when its over), and you don’t need to wait for an email to be replied, a phone to be answered or a fax to be seen.